Privacy Policy for Apex Wheelworks
Apex Wheelworks ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or utilise our automotive services. We operate in compliance with applicable data protection laws.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide Directly: This includes information you give us when you book an appointment, inquire about services, complete a form, or communicate with us. Examples include your name, contact details (phone number), vehicle information (make, model, license plate number), and service preferences.
- Technical Data and Usage Information: When you access our online platform, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our site is used and to improve its functionality.
How We Use Your Information
The information we collect is primarily used for the following purposes:
- To provide and manage the automotive services you request, including premium car detailing, paint correction, ceramic coating application, interior rejuvenation, headlight restoration, engine bay detailing, and specialized car washes.
- To communicate with you regarding your appointments, service updates, and special offers relevant to our services.
- To improve and personalise your experience on our online platform and with our services.
- For internal operations, such as data analysis, auditing, fraud prevention, and service enhancement.
- To comply with legal obligations and resolve any disputes.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., scheduling systems, analytics providers), provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose information if we believe it is necessary to protect the rights, property, or safety of Apex Wheelworks, our clients, or others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include physical, electronic, and managerial procedures designed to safeguard and secure the information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise any of your rights, please contact us:
Apex Wheelworks
315 Ubi Avenue 3, #01-16, Singapore, Singapore, 408889